-
POS System Troubleshooting - Booting Issues
-
POS system symptom: Re-booting during system operation Corrective Procedure
- Check SATA cable connection
- Check memory status
-
POS System Troubleshooting – PS/2 Keyboard Issues
-
POS system symptom: PS/2 Keyboard Issues Corrective Procedure
- Check card-reader cable
- Check motherboard jumper
-
POS System Troubleshooting – Power Issues
-
POS system symptom: System switches off abruptly and system does not load Corrective Procedure
- Check A/C cable connection
- Check motherboard power connection
- Check CPU settings/status
- Check DRAM settings
- Check power button cable connection
- Change power adaptor unit
-
POS System Troubleshooting – Touch-screen Issues
-
POS system symptom: Touch-screen doesn’t detect touch operations Corrective Procedure
- Check touch-screen cable connection
- Check motherboard and LCD cable connection
- Check BIOS set-up
-
POS System Troubleshooting – LCD Issues
-
POS system symptom: LCD backlight doesn’t work Corrective Procedure
- Check LCD cable connection
- Check inverter cable connection
- Replace inverter cable
- Change LCD panel
-
POS System Troubleshooting – USB Issues
-
POS system symptom: POS system USB port doesn’t work Corrective Procedure
- Check Windows device manager for device recognition
- Check USB device status and connection
- Erase and re-install USB driver
- Change USB device
-
POS System Troubleshooting – MSR Issues
-
POS system symptom: MSR does not respond Corrective Procedure
- Check MSR reader cable connection
- Check motherboard and LCD cable connection
- Check MSR board cable connection